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AI review replies & sentiment

Reply to every review in your voice, in seconds.

RankMonk drafts a reply to each review from what the customer wrote, in the tone you choose. Sentiment analysis groups feedback by topic, so you can see what people love and what needs work.

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PS
Priya S.
★★★★★ · Google · 1h ago
Dr. Rao was patient and explained every step of the treatment. The waiting time was long though, almost 40 minutes past my slot.
✦ AI reply draft
Post replyEdit
Sentiment by topic
412 reviews
Doctors & staff94% positive
Treatment explained89% positive
Cleanliness91% positive
Pricing66% positive
Waiting time41% positive

What you get

  • 01
    AI reply drafts for every new review
  • 02
    Tone presets: warm, professional or short
  • 03
    Auto-reply rules by star rating
  • 04
    Sentiment by topic across all reviews
  • 05
    Alerts for new negative reviews
  • 06
    Every location in one review inbox

How it works

  1. 01

    Collect reviews

    New reviews from every location land in one inbox.

  2. 02

    Draft replies

    AI writes a reply that answers what the customer said.

  3. 03

    Learn from feedback

    Sentiment by topic shows what to keep and what to fix.

Built for every kind of team

Shoppers in a multi-level mallMulti-location brandsEvery branch accurate, protected and rankingAgency team working on laptopsAgencies & consultantsServe more clients with the same teamOwner standing in her coffee shopLocal businessesGet found nearby without being an SEO expert

Common questions

Can I edit a reply before it posts?

Yes. You can review every draft, or set rules to auto-reply to certain ratings.

Does sentiment work across locations?

Yes. View topics for one location or compare them across the whole brand.

Works well with

Listings on 20+ directoriesAccurate everywhere customers lookBulk multi-location managementRun 5 or 500 locations from one placeAI search visibilityShow up in ChatGPT and Gemini answers

See where you rank before the call ends.

Book a 30-minute demo. We'll walk through your own profiles and show you what to fix first.

Book a demo+91 88717 19169